Pulse May / June 2023 | Page 51

WORKFORCE CHANGE
ALTHOUGH STAFFING
CONTINUES to be a challenge , 38 percent noted they had added new positions and 40 percent
38 %
40 %
filled vacant positions .
Additionally , nearly 50 percent added a new treatment during
20 %
the fourth quarter while 60 percent added a new brand or products to their retail lineup . One-fourth ( 23 percent ) of spas reported an average retail revenue per treatment of more than $ 25 .
ADDED NEW POSITIONS
FILLED VACANT POSITIONS ONLY
1 % 0 % 1 %
IMPLEMENTED OR CONTINUED A HIRING FREEZE
LAID OFF EMPLOYEES
NO CHANGE
OTHER

38 PERCENT noted they had added new positions and 40 PERCENT filled vacant positions .

RESOURCE PARTNER CHANGE IN ACCOUNTS

UP MORE THAN 15 %
UP 1 – 15 %
NO CHANGE
DOWN 1 – 15 %
DOWN MORE THAN 15 %
NUMBER OF NEW ACCOUNTS
NUMBER OF REPEAT CLIENTS
NUMBER OF ACCOUNT CLOSURES
NUMBER OF INTERNATIONAL ACCOUNTS

28 %

55 %

11 %

4 %

2 %

26 %

32 %

34 %

9 %

0 %

4 %

4 %

76 %

13 %

2 %

24 %

35 %

39 %

2 %

0 %
COMPARED TO THE SAME PERIOD in 2021 , 81 percent of resource partners reported an increase in fourth quarter revenue . In addition , resource partner respondents ( 25 percent ) reported their profits were up by 20 percent or more , while 26 percent added new positions . Compared to the fourth quarter in 2021 , 28 percent of resource partners had the number of new accounts increase by more than 15 percent . n
MAY / JUNE 2023 n PULSE 49