Pulse November / December 2019 | Page 32

2019 ISPA CONFERENCE & EXPO Friday General Seion HELP ONE, HELP MANY: Changing the World with Mick Ebeling “Impossible is a fallacy. Everything that’s impossible now is on the trajectory to being possible.” — MICK EBELING dIgItal Pulse exClusIve! See deborah Szekely present mick Ebeling with the IsPa alex szekely humanitarian award by clicking here in the digital version of Pulse. A fter two incredible days of evolution, iSPa chairman Garrett mersberger took the stage for the final General Session of the 2019 iSPa conference & expo. he circled back to something Susan cain said on the first day: that each of us has a battery or tank that is filled or drained by what we do. after this week, said mersberger, “my heart and tank are full.” although conference was wrapping up, mersberger reiterated that iSPa is a year-round resource, not just a conference. Benefits like the member directory, iSPa Job Bank and the iSPa academy can be used by iSPa members year-round. 30 PULSE ■ novEmbEr/dEcEmbEr 2019 2019 overall innovation of the Year award. the twelve innovate award winners were honored onstage before the overall winner, noel asmar Uniforms, was announced. The Godmother of Spa he also highlighted the brand-new iSPa talent Symposium and resource Partner Summit next april, offering an exclusive discount to those attending the final General Session. Before leaving the stage, however, mersberger participated in the presentation of the annual iSPa innovate awards, as well as the next, spa pioneer Deborah Szekely took the stage for her annual remarks; this marks the 29th conference at which she’s spoken. after a standing ovation, Szekely delivered a poignant, retrospective speech that celebrated the passage of time and the growing impact of wellness. “my life has been a mosaic of work, family and public service,” said Szekely, who emphasized that life grows and evolves organically.