sound off
do you ever Wonder how your peers would handle a
situation? maybe you’re curious what other leaders in the spa
industry have to say on a certain subject. In Sound Off, we ask ISPA
members from differing backgrounds, countries and companies
the same question and see how their answers compare.
thIs month’s questIon:
What’s your top strategy for fostering the mental
wellness of your employees?
JoyCe hamPers olIvIa taylor
President & CEO
g2o spa and salon Sales
rad
As service providers, we often
forget to take care of ourselves. So,
along with services offered at very
little when they have time, we also
offer a “birthday service” each year.
our staff can choose from a list of
services and come in at any time.
The service is comped at full price
so the service provider is paid fully. rAd roller encourages mental
health by taking breaks throughout
the workday. There’s a beautiful
park nearby, and sometimes we
bring our dogs!
susan hunnell
Spa Director
st. Julien hotel & spa
kIm green
Owner
altitude spa
So many people in the spa industry
forget to treat themselves to
services. Every 100 hours worked at
Altitude results in a free service for
each team member. It can be the
most or least expensive thing on the
menu, or anything in between.
We encourage our staff to maintain
self-care strategies and promote
true work/life balance. our
management team provides each
staff member an open door in order
to support any issues or concerns
they may be dealing with in their
personal life. n
novEmbEr/dEcEmbEr
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