Jim COLLINS
Brene BROWN “ If you are not in the arena getting your ass kicked , I am not interested in your feedback . Period . Why ? There are a million cheap seats today full of people who will hurl mean-spiritedness , judgment , advice and criticism , but never once stepped foot in that arena . You can ’ t afford to listen to them .”
Ben NEMTIN
DR . Maya
ANGELOU 2007
2024 CONFERENCE UPDATE
SOUNDBITES
Words of Wisdom from Past ISPA Conference Keynote Speakers
AS EXPERIENCED ATTENDEES KNOW , the ISPA Conference is much more than the spa industry ’ s annual trade fair . A lot of the excitement happens off the Expo floor and on the Main Stage . Every year , spa leaders share with us some of their favorite quotes and best ideas they heard from world-renowned keynote speakers during the daily Power Sessions .
Here are words of wisdom from a few of the most-remembered luminaries who have graced the stage during more than two decades of ISPA Conference gatherings .
THREE MORE keynote speakers will present Power Sessions at the 2024 ISPA Conference next April in Phoenix . Want some early wisdom ? Check out the Q-and-A with Ryan Leak on page 12 , and watch for interviews with the other keynotes in the first two Pulse issues in 2024 .
Jim COLLINS
2016 2012
“ Great vision without great people is irrelevant .”
Brene BROWN “ If you are not in the arena getting your ass kicked , I am not interested in your feedback . Period . Why ? There are a million cheap seats today full of people who will hurl mean-spiritedness , judgment , advice and criticism , but never once stepped foot in that arena . You can ’ t afford to listen to them .”
Ben NEMTIN
“ Once you commit
2023 to big goals and live with
intention , life opens up with unending possibilities .”
DR . Maya
ANGELOU 2007
“ I ’ m convinced of this : Good done anywhere is good done everywhere . For a change , start by speaking to people rather than walking by them like they ’ re stones that don ’ t matter . As long as you ’ re breathing , it ’ s never too late to do some good .”
22 PULSE n NOVEMBER / DECEMBER 2023