SOUND OFF
DO YOU EVER WONDER how your THIS MONTH’S QUESTION:
peers would handle a situation? Maybe you’re
curious what other leaders in the spa industry
have to say on a certain subject. In Sound Off,
we ask ISPA members from differing backgrounds,
countries and companies the same question and
see how their answers compare. What is the single biggest
challenge you face when
trying to go green?
SARA GODWIN PAMELA MAES RACHEL HAUGEN JANETTE GIANATTI
Director of Retail & Spa
Operations
The Spa at San Luis Resort Spa Director
Mirbeau Inn and Spa Rhinbeck Spa Manager
Salish Lodge & Spa Spa Manager
Fairmont Heritage Place
Franz Klammer Lodge
“our intake forms have
been a challenge. however,
we are upgrading our
system, and this will allow
us to have a smaller carbon
footprint.” “avoiding easy green-
washing practices that are
marketed to spas and
hotels as ‘green’ alterna-
tives, but really are not.” “our biggest challenge
when trying to go green is
not having enough space
to store and wash all
reusable items. the initial
investments of going green
can be quite expensive but
are absolutely worth it in
the long run.” “the closest laundry service
large enough to handle our
needs is three hours away.
our finer linens are
laundered in a smaller
facility about an hour
away, which is better, but
still not the best. the
balance goes to the three-
hour drive service, which is
the same for all of the hotel
linens. it’s certainly a
challenging situation for
us.” n
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