The Magazine for The Spa profeSSional
EDITORIAL OFFICES
International SPA Association EXECUTIVE
Lynne McNees
Crystal Ducker
2365 Harrodsburg road, Suite A325
Lexington, Kentucky 40504, USA EDITORIAL
Jamison Stoike
Phone: 1.859.425.5062
1.888.651.ISPA (4772)
Fax: 1.859.226.4445
experienceispa.com
As the official publication
of the International
SPA Association, its mission
is to serve as the preeminent
resource of expert insights,
trends, tools and research
to help spa professionals
create innovative solutions
and make informed
business decisions.
DESIGN
Marja Walker
ADVERTISING AND SALES
Jenny Van Wieren-Page
ADVERTISING COORDINATOR
Ashley Roberts
PRODUCTION MANAGER
Chris Guzicki
Pulse is the official publication of the International SPA Association, a member organization for
ISPA BOARD
OF DIRECTORS
Chairmen’s Council
the spa and wellness industry. Copyright 2019.
All rights reserved. No part of this publication may be reproduced without written consent of
ISPA. All inquiries should be sent to Pulse, 2365 Harrodsburg road, Suite A325, Lexington, Ky.
40504 USA. canadian publication agreement No. 40042114.
Pulse accepts letters to the editor. Please include your name, title, company, address, phone and
email address. only your name, title, company and location will be published in the magazine.
the editor reserves the right to edit for clarity and content. by submitting the letter, you are
giving ISPA publishing rights.
Pulse (USPS 017-893, ISSN 15259226) is published 10 times a year—January/February, March,
April, May, June, July, August, September, october and November/December by Associations
International, 2365 Harrodsburg road, Suite A325, Lexington, Ky., 40504. Periodicals postage
paid at Lexington, Kentucky, and additional mailing offices.
POSTMASTER: Send address changes to Pulse, Attn: Member Services, 2365 Harrodsburg rd.,
Suite. A325, Lexington, Kentucky, 40504, USA.
THE VIEWS EXPRESSED by sources, contributors and interviewees in Pulse do not necessarily
reflect the views and opinions of the International SPA Association or the staff of Pulse
Magazine. The publication provides a wide array of topics and information for readers to
consider, but inclusion in Pulse is not an endorsement or recommendation in regards to the
topic or topics included within the magazine. A thorough assessment and consultation with the
appropriate authority is recommended when considering making any changes which may
impact your health and wellness plan, business practices, legal liability, etc.
Past ISPA Chairmen who
are current members:
Gayle Brady
Brady Spa consulting
Ella Kent
Sea island resort
Jeff Kohl
Spa & club ideations
Jean Kolb
hutchinson consulting
John Korpi
Korpi & Korpi
Kate Mearns
LiVunLtd
Jim Root
mii amo
Jane Segerberg
Segerberg Spa consulting, LLc
Todd Shaw
technogym
Michael Tompkins
hutchinson consulting
Deborah Waldvogel
resortSuite
4
PULSE
■
octobEr 2019