TABLE OF CONTENTS
2 From Your Chairman
8 ISPA News and Calendar
10 Stay Connected
BY NELSON LANE
12 Where in the World is ISPA ?
32 Member Perspectives COVID-19 Marketing
BY RYAN O ’ GARA
GODDESS HEALTH & WELLNESS DAY SPA
38 Money Matters 5 Effective Retail Strategies During COVID-19
32
BY CHRIS KOLODZIEJSKI
42 Pulse Points Holiday Retail Tips and Trends
BY JOSH CORMAN
44 Member News
BY RYAN O ’ GARA
46 It ’ s Easy Being Green : Circularity : The Ultimate Form of Recycling
MANDARIN ORIENTAL HOTEL GROUP
48 ISPA Flashback
BY RYAN O ’ GARA
52 Talent Topics The Changing Workforce
BY RYAN O ’ GARA
SOUND OFF
57
55 ISPA Foundation
56 People of ISPA
57 |
Sound Off |
58 |
Snapshot Survey |
60 |
Ad Index |
60 |
ISPA New Member List |
61 |
ISPA Headquarters |
68 |
End Notes |
ABOUT THE COVER
BECAUSE OF THE COVID-19 IMPACT ON THE SPA INDUSTRY , this holiday season is critical for spas to generate revenue . This month , Pulse examines some strategies and tips that spas should consider for the holidays . Plus , the issue is capped off with a lookbook full of products that will make for great gifts to your staff or your family and friends !
COVER PHOTO FROM SHUTTERSTOCK
OCTOBER 2020 ■ PULSE 7