MICHELE MIGNONE Spa Cerro Spa Manager |
ALESSANDRA NEWSOM The Spa at Lago Mar Beach Resort and Club Spa Director |
CAITLIN ALBANESE
AWAY Spa W Philadelphia Director of Spa
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DR . WARREN MICHALSKI
Waterloo Medical Cosmetics Owner
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“ I think listening is a very |
“ The key to a successful |
“ I always find that candi- |
“ We work really hard to set |
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powerful tool , and I like for |
hire , in my experience in |
dates respond well when |
people at ease in inter- |
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the interview to be as |
the hotel / spa industry , is for |
I share information about |
views , making them as |
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natural as possible and an |
the interview to become an |
myself throughout the in- |
casual as possible . The |
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introduction to the person |
organic , natural exchange |
terview . While we do have a |
more relaxed people are , |
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more so than an interview , |
of life and work experi- |
formal interview process |
the more they open up and |
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which can have a scary |
ences , where the inter- |
that we follow at Marriott , |
the odds that we help |
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connotation to it some- |
viewer makes the candidate |
I always like to follow up on |
people find a great position |
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times . For interviews , we |
feel comfortable and |
their answers with a lead- |
with us are increased — or |
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will usually sit and chat on |
engages in the flow of the |
ing question or a story of |
we can work together to |
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our beautiful fourth-floor |
conversation . For example , |
my own that draws a more |
move on as fast as possible |
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spa relaxation terrace |
if the applicant ’ s resume |
natural conversation out of |
to a position that is a better |
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which has an amazing |
states that he or she |
them . For many of my most |
fit for them .” n |
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succulent garden and |
previously worked in |
tenured employees , I still |
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fountains surrounding |
Colorado , ask questions |
remember their interviews |
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chaise lounges , so I think |
about their life experience |
very well because of the |
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creating a nice space to sit |
living there . Let them talk |
stories and connections we |
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and get to know the person |
about themselves .” |
made outside of the formal |
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is helpful to keep the |
interview questions .” |
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interview natural and |
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peaceful . I think when |
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people feel cared for and |
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comfortable , their personalities |
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shine , and they can be |
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their authentic selves .” |
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OCTOBER 2022 n PULSE 61 |