Pulse October 2023 | Page 54

PULSE POINTS

stakeholders , these team members are more likely to display increased buy-in to the organization and stick around for the long run . l What are some practical ways I can increase financial engagement among my team ? In your daily or weekly team meetings , never fail to reinforce
GET CREATIVE ! Think outside the box to translate your most important KPIs into practical , compelling stories that kindle your team ’ s imagination and paint a vivid picture of the importance of their daily actions .
Storyboarding with ChatGPT
Artificial intelligence ( AI ) tools like ChatGPT allow spa leaders who may not be skilled in storyboarding to transform their key performance indicators ( KPIs ) into compelling stories that paint a vivid picture for staff . Here are five easy steps to get started :
1 Visit openai . com and create a free account .
2 Open ChatGPT through the OpenAI portal and create a new chat .
3 In the chat box , list out your KPIs and financial goals for the week or quarter . In the same chat box , provide ChatGPT with some context , such as data points that illustrate areas needing improvement . Then , explain that you want to use the data to tell a motivating story to your team that will help them strive for excellence in each minute aspect of their role . Instruct ChatGPT to use bold , evocative language and submit your prompt .
4 Watch in amazement as the AI language model quickly weaves together a draft storyboard that you can use as a springboard in your final presentation to your team .
5 Remember that you are the expert when it comes to your spa and your team . Take ChatGPT ’ s draft storyboard and add in realistic examples using the names and personal details of your team members to bring the message home even further .
34 PULSE n OCTOBER 2023