36
26
2
A Message from Your ISPA Chair
8
ISPA News
10
Spa Industry Collaborations
24
Snapshot Survey
26
JobWise Spa Software Savvy
BY KRISTINE HUFFMAN
32
Sound Off
36
ISPA Open House
THE AVENUE APOTHECARY & SPA REHOBOTH BEACH , DELAWARE
38
Open House : SHOP TALK
ABOUT THE COVER
TRUE GROWTH BEGINS when we invest our energy into something meaningful . Just as nurturing a garden requires care and commitment , cultivating a strong sense of ownership within a team leads to flourishing results . When individuals take pride in their contributions , the entire organization reaps the benefits of their dedication .
COVER PHOTO : SHUTTERSTOCK
58
Member News
62
ISPA Foundation Focus
63
ISPA Headquarters
64
End Notes
PULSE . EXPERIENCEISPA . COM
OCTOBER / NOVEMBER 2024 n PULSE 7