Pulse October/November 2024 | Page 49

A spa director ’ s success depends on sourcing equipment that maximizes profitability while satisfying guests , therapists and ownership alike .

support . Also , consider how human touch compares to touchless technologies to maintain high satisfaction .

4THERAPIST SATISFACTION : Happy therapists lead to happy guests . Since 1978 , Oakworks has designed equipment with therapists in mind , ensuring easy functionality and topnotch ergonomics . The world ’ s leading sports teams , physical therapists and CEU providers trust Oakworks equipment . Tip : Providing ongoing education on equipment can boost therapist performance and job satisfaction — something especially important in today ’ s competitive employment climate .

5SERVICEABILITY : Advanced technology is great — when it works . But more technology means more parts that can break . Oakworks embraces a “ plug-and-play ” philosophy , simplifying serviceability so even a front desk agent can troubleshoot minor issues . A responsive service team that ships replacement parts quickly — even overnight — is crucial . Tip : Stock up on wear-and-tear parts like hand and foot controls , just like you would keep a spare tire in your car .

6INSTALLATION & DELIVERY LOGISTICS : So , your CapEx request has been approved — congratulations ! Now comes the installation . Oakworks partners with skilled installers ( never third parties ) to draft a detailed plan that fits your schedule , even if that means working overnight so your spa stays operational while your new equipment is installed .

ABC System

OAKWORKS ’ PATENTED ABC SYSTEM allows you to create the perfect level of support for each client , taking pressure off their breasts and tension out of their back . The system also raises the pad above level , making it a great head support for face-up positions , and can be used for
Compatible with standard sheets stretches also . ( Comes with Boiance face rest pad and QuickLock face rest .)
Incredible breast comfort Lower to lessen pressure
Electric adjustments Large adjustment range
Head support Built-in head support
Pectoral muscle stretch Advanced positioning
“ The ABC system is a game changer for massage . I have never been more comfortable on a massage table ! We have had the new tables in our spa for just over two weeks and the amount of guests who stop me to tell me how comfortable they are is huge . This is by far one of the greatest innovations for our industry in years . Where has this been my entire massage-getting life ?”
— KELLEYE MARTIN , TRELLIS SPA