Pulse September 2016 | Page 72

ASK THE EXPERT SIMON SINEK P: What are some of the latest innovations you’ve seen in today’s work place that, in your opinion, is changing how we lead teams? S: One of the innovations I’ve seen in today’s work place is in how we give feedback. One of the feedbacks we get is predominantly from our boss. Often, we have an annual review from our boss that determines our overall performance—but that’s nonsense because all the boss is doing is reviewing us based on what he or she can remember in the past month or two. Having more frequent reviews, such as quarterly, means having more time for us to improve. In one of the organizations I’ve visited, I was very impressed by their system of peer review. As it turns out, we are way more inspired if we find out that our peers think we are great, even more so than when our boss thinks we are great. 31 Ways Leaders Can Inspire Action in Others Offer a purpose or cause. “Some people call this vision. A vision has to be something specific. It’s not a goal, it’s not a metric. It’s some sort of contribution to the world around them that other people can resonate with.” Offer a safe environment. “It has to be an environment wherein people think the leadership cares about them. An environment wherein people are given priority over numbers. An environment wherein people can make mistakes and not fear about getting fired.” 2 Let go. “At some point, a leader cannot do the work, they have to trust their people to do the work. A leader is not responsible of the result, a leader is responsible of the people responsible of the result. Unfortunately, there many of those in top position who don’t make this transition.” 3 BE AMONG THE FIRST to get Sinek’s latest book, Together is Better. The fully illustrated little book of inspiration is now available on Amazon. Plus, click here to read more of his insights on trust and purpose. 70 PULSE ■ September 2016 CONTINUED FROM PAGE 68 P: You’ve stressed the importance of trust in leadership. How can leaders build trust among peers and team members? S: I’ve never heard of great leaders who would say: “Prove to me why I should trust you with more responsibility.” What great leaders do, like a parent, is they assess the skills of those in their team and sometimes offer them more responsibility even before that person thinks he or she is ready for it. That’s one of the risks of leadership—sometimes you get it wrong. When they fail, we sometimes had to go to them and say, “I’m sorry, I put this all on you too soon.” Extending trust means you treat people like human beings. Most people want to do good work, don’t steal and are honest. This is one of the reasons why we call them leaders, because they chose to go first. They chose to take the risk. n UP CLOSE AND PERSONAL When I look back at my personal journey, my “why” has always been: To inspire the things that inspire people so together we can change the world. The last book I read cover to cover was: Man’s Search for Meaning by Victor E. Frankl. My advice to my 20-year-old self is: You don’t have to know all the answers and if you don’t, you don’t have to pretend like you know it. The one app I can’t live without is: NYT Now. The one thing I’ve crossed off my bucket list was: To visit the Star Wars set while the entire crew was filming. 2016 ISPA Conference Keynote Speaker General Session Thursday, Sept. 15 • 9:30 – 11 am Book Signing with Sinek 11:15 am • Second Stage