THE EDUCATION
by JaMisoN stoikE
We never stop working to bring you the best ISPA Conference & Expo possible—and
that means we’ve added new education sessions since you’ve last looked at Pulse.
With the right know-how you can transform your business and launch toward new levels of
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success, so it makes sense that our high-level Education Sessions are the top reason why ISPA members
return to the ISPA Conference & Expo year after year.
Here, you can learn more about the most-recently added Education Sessions including those eligible for
massage therapy continuing education credits (CEs) through approved providers.
For the full list of education sessions as well as brand new Vendor Education, visit attendispa.com/education.
c E c E rt i f i c at i o N E l i g i b l E
Conscious
Communication:
Eliminating Drama and
Inspiring Collaboration
CE
CREDIT
AVAILABLE
SPEAKERS: Heath and Nicole Reed
this session Will connect you With… how to discover practical exercises to
eradicate drama from your team.
session description: We’ve all seen how drama feeds blame, complaints, and
endless finger-pointing. Discover how you can dissolve criticism, defensiveness
and irresponsibility by identifying and eradicating the “drama triangle” from your
team. Practice distilling your communications to the simplest and most unarguable
language, so it may be received in a collaborative spirit. Explore effective practices
to dismantle and eliminate blame while growing your capacity to connect and
collaborate.
top 3 takeaways you Won’t go home Without:
1. Recognize the three main players in the “drama triangle”
2. Revolutionize your communication to dissolve “blame talk” and develop
“conscious heart talk”
3. Learn to “speak unarguably” as an effective strategy to avoid or to step out of
Conscious
Communication:
drama
CE
CREDIT
AVAILABLE
Adding Value to Individual
and Team Relationships with
Effective Appreciations
SPEAKERS: Heath and Nicole Reed
this session Will connect you With… how to utilize effective appreciations to
counteract team members’ focus on criticism and not feeling valued.
session description: Dissolve critical, dismissive or non-participatory behaviors in
your team by mastering appreciations. Experience the added value and thriving
connections that result from giving and receiving effectively-crafted appreciations. Go
beyond compliments that are often received as insincere, routine or stale; grow your
sensitive attention so you can transform criticism into curiosity and division into
collaboration.
top 3 takeaways you Won’t go home Without:
1. Learn the three essential ingredients of effective and masterful appreciations
2. Distinguish the underlying behaviors that differentiate thriving communication
from toxic communication styles
3. Identify stand-out attributes, special talents and genius qualities for each member
of your team, and for yourself
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September 2018