FROM YOUR CHAIRMAN
2018
ISPA BOARD
OF DIRECTORS
ELECTED OFFICERS
CHAIRMAN
Garrett Mersberger
Kohler Co.
THE SPA INDUSTRY NEVER CEASES TO
AMAZE AND INSPIRE ME. In both my roles with
ISPA and Kohler Waters Spa, I’m blessed to work with
many talented, creative and intelligent problem-solvers
every day.
At the ISPA Conference & Expo this month, I’ll be
VICE CHAIRMAN
Todd Hewitt
Shangri-La International
ACTING SECRETARY/TREASURER
Todd Shaw
Technogym
DIRECTORS
Sharilyn Abbajay
Mattison Avenue Salon Spa Suites
ISPA Foundation Vice Chairman
onstage to present the 2018 Innovate Award winners. Noel Asmar
Noel Asmar Group, Inc.
These community-voted awards, now in their sixth year, Damien Craft
Four Seasons Westlake Village
celebrate the best and brightest throughout the spa
industry. This year, the spa community will
“There’s a
common thread
that connects all
this innovation
and growth: you.”
honor companies big and small for their
Scott Duncan
Spa Gregorie’s
Brennan Evans
Trilogy Spa Holdings
innovations ranging from horse yoga and Blake Feeney
Living Earth Crafts
uniforms, to workplace wellness initiatives. Kelleye Heydon
The Edgewater Resort & Spa
You can read all about our Innovate Award
winners in this issue of Pulse.
Last month, I saw that same innovative
spirit at the ISPA East Coast Media Event. I
spent the evening talking with media members
representing outlets as diverse as Good
Patrick Huey
Montage Hotels & Resorts
Kristine Huffman
Hutchinson Consulting
Laura Parsons
The Resort at Pelican Hill
Frank Pitsikalis
ResortSuite
ISPA Foundation Chairman
Morning America, the New York Times and Confessions of a Spa Bunny. Our incredible Eric Stephenson
Elements Massage
sponsors got to show off their innovations to the media, and, by extension, the world. Seeing the broad range of what spa has to offer—everything from tech-driven facials to Michael Tompkins
Hutchinson Consulting
Immediate Past Chair
sound therapy and sports massage—drove home not only the value that spa can Robert Vance
Sensei Retreats Lana'i
provide to our community, but also the importance of the year-in, year-out innovation Lynne McNees
International SPA Association
that propels us all forward.
It’s this innovative, customer-centric mindset that has led to this year’s record-setting
MEDICAL ADVISOR
Brent A. Bauer, MD
Mayo Clinic
“Big Five” statistics, which were officially released at the Media Event. All five key
numbers—total employees, revenue, spa visits, spa locations and average revenue per
visit—reached record highs this year. It marks the spa industry’s eighth consecutive year
of growth.
There’s a common thread that connects all this innovation and growth: you. Your
hard work and passion make this possible, and I can’t wait to experience it firsthand at
the ISPA Conference & Expo.
CHAIRMEN’S COUNCIL
Past ISPA Chairmen who are
current members:
Gayle Brady • Brady Spa Consulting
Ella Kent • The Spa at Sea Island
Jeff Kohl • Spa & Club Ideations
Jean Kolb • Well By Choice
John Korpi • Korpi & Korpi
Kate Mearns • LIVunLtd
—GARRETT MERSBERGER, CHAIRMAN
Jim Root • Mii amo
Jane Segerberg • Segerberg
Spa Consulting, LLC
2
PULSE
■
September 2018
Deborah Waldvogel • ResortSuite