Pulse September 2018 | Page 62

SNAPSHOT SURVEY F inding ways to boost revenue is always front-of-mind for spas and resource partners. That’s why we took a look at what our members do to boost revenue with June’s Snapshot Survey, asking them what works, what doesn’t and how they get new ideas. One popular way to drive revenue is by partnering with local businesses and organizations, a method used by 45% of day spas and 37% of resort and hotel spas. HAS YOUR SPA PARTNERED WITH A LOCAL BUSINESS/ORGANIZATION TO GENERATE NEW REVENUE? 63% 60% NO NO 55% NO SUCCESSFUL STRATEGIES FROM ISPA MEMBERS “We offer a ‘spa day’ to local businesses. For a fixed fee, their employees get full 45% access to spa amenities for the day at 20% off any services they book. We keep seeing YES 40% 37% return guests from these days.” YES “We host and promote event partnerships YES with local speakers, educators and instructors. We’ve done culinary workshops with regional chefs, fusion yoga workshops and mediation-based workshops.” “We partner with a local plastic surgeon’s office, who has a database of over 40,000 clients, to offer additional services like injectables and CoolSculpting. We co-host events at the spa.” ALL SPAS DAY SPAS RESORT/HOTEL SPAS LOOKING FOR THE COMPLETE FINDINGS OF THIS INTERESTING SURVEY? Head to experienceispa.com/research and log in to your member account 60 PULSE ■ September 2018