VOLUME 29
ISSUE 8
40
32
tWo
decAdeS
of dAtA:
the 2019 isPa
u.s. spa industry study
By russell donaldson, manager,
PriceWaterhousecooPers (PWc)
56 evolve and innovate:
72 selling the value
Proposition
The 2019 ISPA Innovate Awards
By Jamison stoike
The Story of the U.S. Spa Industry Study
By
jAmISon
StoIke
By carol stratford,
Partner, hutchinson consulting
P UL SE.EX PERIEN CEISPA.CO M
6
PULSE
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SEPtEmbEr 2019