TALENT TOPICS
CONTINUED
2. Reflect
Next, as a compassionate leader, you can help people reflect
upon and recall specific ways they’ve already demonstrated
adaptability throughout their lives and work; they
can then rely on this innate capacity to navigate through
uncertainty with resilience. Another tool to utilize as a
leader is to help your associates reflect on what they can
be grateful for. Joel Wong, a psychotherapist, states that
“like getting enough sleep, exercising and eating well to
counter stress, gratitude has been shown to improve mental
health, renew energy and hope, and encourage self-improvement.”
Consider having your employees keep a
gratitude journal and write down three things daily that
they are grateful for in their life right now. Or, have them
commit to expressing gratitude to someone at least once
a day. It could be a client, a co-worker or someone they
interact with throughout their day.
3. Reframe
When we are tired from stress, we tend to see negative
messages and threats more readily than opportunities
and positive messages. Challenge your team to ask if they
are asking joy-producing questions or junk-producing
questions. If they are junk-producing questions, how can
they reframe them? For example, instead of asking “Why
can’t we just do what we did before?” ask, “What new
54 PULSE ■ SEPTEMBER 2020