“You know what they say about the best laid plans...”
IT IS TRULY HARD TO IMAGINE we were all supposed to
preparing to gather and celebrate ISPA’s 30th anniversary
next month. Typically, your ISPA Team would be rapidly
gearing up for the biggest event of the spa year. Little did
we know that things would change so drastically.
As we plan to SHINE On next May, we are
beyond grateful for the amazing
industry that has demonstrated
such resilience in times of
uncertainty. Like a phoenix rising
from the ashes—the spa
industry will overcome and
become stronger from all the
lessons learned. Thank you—
thank you to all the amazing
people that have supported us!
Preparations for the 2021 ISPA
Conference & Expo are well underway using
new innovative approaches, and the excitement is
abundant. Each ounce of good news is celebrated like
never before, and we are thrilled to pass some happy
news along so you can celebrate with us. We recently
received confirmation that Adam Grant was able to
rework his busy schedule so he can join us as the day two
Conference keynote. During the pandemic, he has been
an absolute inspiration. It feels like he’s been holding our
hand virtually along the way as he shares heartfelt,
thought-provoking messages through his online presence.
We have been blessed to have many memorable
WOW moments on General Session
stage. In addition to our keynotes, the
ISPA Chairman sets the tone for the
year and our outgoing ISPA
Chairman, Garrett Mersberger
had a natural gift for this role.
It is with mixed emotions that
we say a heartfelt thank you to
him as he starts his new life
adventure. We will miss him. I will
miss him – each and every Chairman
has left an indelible mark on our
community and certainly me personally as
we grow and learn together. Congratulations to Garrett
and Heather as they embark on an exciting new journey.
Thank you for everything!
—LYNNE McNEES, ISPA PRESIDENT
CONNECT WITH ME ON FACEBOOK! Lynne Walker McNees
“Fear and anxiety aren’t enemies that need to be
vanquished. They’re emotions that call for compassion.
There’s no better time to make sure your to-do list
doesn’t overshadow your to-care list.
Keep calm and care on.”
—ADAM GRANT
64 PULSE ■ SEPTEMBER 2020