STAY CONNECTED

BY NELSON LANE

AS THE CHALLENGES created by the pandemic have evolved constantly over the past year and a half to impact every facet of the spa experience , industry professionals have had to adopt new operational policies time and time again to stay ahead of the curve . To meet members halfway and provide a clear path forward on numerous pressing issues , ISPA has housed all on-demand webinar resources in one location for convenient access : the On-Demand Learning Portal .

The On-Demand Learning Portal is available exclusively for members to remain plugged into the lifeline of ISPA education while navigating busy daily schedules and commitments . If you are unable to tune in live for ISPA ’ s Town Halls ( where attendees can submit questions to the panelists and be eligible for sponsored giveaways ), each of this year ’ s session recordings is available for easy viewing in the On- Demand Learning Portal . Spa professionals in need of advice on celebrating your team , navigating staffing challenges , retaining top talent and more will benefit greatly from viewing the June , July and August Town Hall recordings . This collection of virtual sessions includes a special edition Town Hall session featuring representatives from ISPA research partner PricewaterhouseCoopers ( PwC ) and high-level findings from the 2021 ISPA U . S . Spa Industry Study . ISPA ’ s next Town Hall session , which will take place on Thursday , September 16 , will also be made available for on-demand viewing shortly after the session ends .

Go to experienceispa . com / events / ispa-town-hall-series to register for this month ’ s ISPA Town Hall , which will take place on Thursday , September 16 at 2 pm EDT .

To add even more value to the On-Demand Learning

Portal , ISPA is shining the spotlight on resource partner members to highlight the tremendous educational and training resources they are providing to spas in the ISPA Education Spotlight series . This sponsored opportunity can be used by resource partners to make a substantial impact on the ISPA community and position themselves as experts in their niche . Well-known brands such as Book4Time and Hydrafacial are currently featured in the On-Demand Learning Portal , allowing their ISPA member partners to receive the training necessary to make the most of the products and services on display .

Armed with expert insights from spa executives featured in ISPA ’ s Town Hall series and training materials from resource partners in ISPA ’ s Education Spotlight recordings , members can now approach important decisions with confidence thanks to the On-Demand Learning Portal . ■

10 PULSE ^■ SEPTEMBER 2021