Pulse September/October 2025 | Page 61

Staying on top of trends isn’ t optional— it’ s how you stay ahead of disruption and lead with relevance.

“ Enhancing Employee Engagement Through Whole-Person Management”
In From Day One, Emily McCrary- Ruiz-Espara explores how companies are expanding employee wellness through“ whole person” strategies that go beyond apps and perks. Panelists from Gensler, Genentech, BASF, BrainPOP and Keysight Technologies emphasize that engagement thrives when companies address mental, physical, emotional and
professional well-being holistically. Examples include peerled wellness networks, identity-based therapy circles and comprehensive benefits with easier access. But caution is key: Experts warn against unintentionally rewarding burnout behaviors. The message is clear— true wellness takes cultural commitment, not just HR programming.
fromdayone. com / stories / 2025 / 5 / 7 / building-a-thriving-culture-through-comprehensive-health-and-wellness-benefits
“ Leading Global Teams Effectively”
In HBR, David Livermore outlines how cultural assumptions can hamper safety and honesty in diverse teams. The article offers frameworks for co-creating norms and promoting constructive challenges while maintaining inclusion— a helpful overview for spas with multicultural staff or diverse clientele.
hbr. org / 2025 / 05 / leading-global-teams-effectively
EVOLVING THE GUEST EXPERIENCE— AND THE TEAM WORKPLACE
“ Luxury wellness must go‘ beyond spa’ to meet evolving expectations”
In Hospitality Investor, Katherine Price explores how luxury hospitality must evolve to meet the increasingly sophisticated demands of ultra-luxury travelers. Industry experts argue traditional spa offerings are no longer enough: True wellness now extends into specialized, science-based longevity and
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