Pulse April 2019 | Page 59

Here are the steps to help you develop a content marketing plan: 1. Define your goals. Before creating content, you should set measurable goals so you know what you’re trying to achieve. you’ll likely have different targets for different types of content. for instance, you might use Twitter to increase awareness of your small business among new customers, while Linkedin posts may help you reach existing customers to sell them additional services. 2. Customize your content. Tailor content marketing to your specific audience. What social platforms, industry websites and other online venues do your target customers frequent? What common questions do they have about your type of service? What problems can you help them solve? for example, if you sell spa services, thoughtful articles on facebook on how massage can improve your health would be effective. alternately, photos of relaxing spa treatments on instagram can also work to attract new clients. 3. Vary your content. how-to content, visual content and online video are among the top content marketing trends, according to the content marketing institute. you don’t have to create multiple forms of content every time, but instead try repurposing the same information in different formats. remember, this is not the same as infrequently creating a blog and posting it on your website (which few people will see). content marketing can start by compiling your blog posts into a white paper or e-book, pulling out interesting facts to share as tweets, and using statistics to create an infographic. Emphasize quick advice on Twitter. use pictures or video on facebook. “You don’t have to create multiple forms of content every time, but instead try repurposing the same information in different formats.” APriL ■ PULSE 2019 57