2015 ISPA CONFERENCE & EXPO OCT.
19-21
PROFESSIONAL DEVELOPMENT SESSIONS CONTINUED
Strengthening Your Bottom Line by
Elevating your Employees’ Happiness
Petra Kolber
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How to change from being a fault finder
to a benefit seeker
The power that gratitude and elevated well-being has on
productivity
Increasing Sales and Employee
Performance Through Effective
Goal-setting
Tanya Chernova
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A fresh, empowering and updated perspective
to lead your team
A clear plan for successful goal setting – and goal getting
SKILL SHARPENER Enhance your skills and
leave with tangible takeaways to make you a
better leader.
Public Relations and the Art of
Vintage Networking
Darlene Fiske
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Ways to manage your reputation online
How to strengthen current relationships with important
influencers
Master Your World through
Exceptional Leadership
Mary Kelly
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The Art of Event Planning for Spas
Marni Beninger
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Five steps to execute a smooth, successful event at your spa
Ideas for incorporating events into your spa that will
increase guest loyalty
Get it Done! From Vision to Action
in Three Steps
Kristine Huffman
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Mind Mapping as a technique for getting
thoughts on paper
Task analysis for step-by-step action plans
32 PULSE
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Why people need training and how to
train for great results
How to be consistent in your leadership strategy
WHAT’S TRENDING Keep your finger on the
pulse of the industry and learn about the latest
trends.
Spas and Technology: There’s an
App for That
Dr. Pamela Peeke
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August 2015
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Digital technologies available within the
health and wellness sector
The addictive potential for client-based digital technology
use and how to manage this within the spa