PART
ONE OF
THREE
PROFESSIONAL
DEVELOPMENT SPEAKERS
3 MINUTES WITH…
Getting to
Know the
Speakers
WE’VE GOT AN ALL-STAR LINE-UP of speakers for the
Professional Development Sessions at this year’s ISPA Conference
& Expo. These educational sessions feature experts in leadership,
business strategy, marketing, sales and more. We spent three
minutes with each speaker to give you a bit of insight into their
personalities.
Jacent Mpalyenkana Favorite book: The Three Magic Words by U.S. Anderson
EXPERTISE: SALES Last great place traveled: Yosemite, California
Session: “Using the Art of Persuasion to
Connect to More Customers” Favorite thing to do in Las Vegas: Casino hopping! I move from casino to casino
to check out their shows, bars and restaurants.
Favorite podcasts: Customer Service by Jim Rohn, Sales Scripting
by Eric Lofholm, Business Mastery by Tony Robbins and Public
Speaking Techniq