36 |
2 |
A Message from Your ISPA Chair |
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BY KELLEYE MARTIN AND KENNETH RYAN |
8 ISPA News
16 Legislative Updates
26 Snapshot Survey Analysis: Balance Sheets and Benefits
Members’ insights on Q1 performance and employer benefits
36 ISPA Town Hall: Building Effective Benefits Structures
EVA ANDALCIO • CHRISTIAN DAVIES • JAANA ROTH • RITA SIMPSON
32 52
38 Pulse Points: Empowered by Intelligence
Using AI Tools to Enhance( Not Replace) the Spa Experience
48 Sound Off
Structuring Team Meetings
50 U. S. Spa Industry Study: Spa Renovations
52 Board Briefings
56 Member News
60 ISPA Foundation Focus
BY TODD SHAW
63 ISPA Headquarters Team
64 End Notes
BY LYNNE MCNEES
ABOUT THE COVER
A FRESH SEASON brings bold opportunities for growth and renewal— for spas, their guests and their leaders. As bright skies open to new horizons, spas invite their communities to embrace the sunshine, prioritize self-care and explore new possibilities. Together, we celebrate a season filled with promise and confident leadership.
COVER PHOTO: SHUTTERSTOCK
PULSE. EXPERIENCEISPA. COM
PULSE n AUGUST 2025 7