Pulse December/January 2024-25 | Page 64

DO YOU EVER WONDER how your peers would handle a situation ? Maybe you ’ re curious what other leaders in the spa industry have to say on a certain subject . In Sound Off , we ask ISPA members from differing backgrounds , countries and companies the same question and see how their answers compare .
“ How do you celebrate your team ’ s personal milestones within the workplace ?”

SOUND OFF

DO YOU EVER WONDER how your peers would handle a situation ? Maybe you ’ re curious what other leaders in the spa industry have to say on a certain subject . In Sound Off , we ask ISPA members from differing backgrounds , countries and companies the same question and see how their answers compare .

“ How do you celebrate your team ’ s personal milestones within the workplace ?”

KE ’ ANNA BALLARD Intentional Moments Spa & Wellness Lounge Owner
CECILY BRADEN Cecily Braden Spa & Wellness Founder
CHRISTINA CABRERA
La Quinta Resort and Club Director of Spa & Fitness
MICHAEL GALLAGHER Rituil Co-Founder
One of the ways we cele-
As a small company , we ’ re
I currently manage a team
We celebrate every mile-
brate a team member ’ s per-
all hands-on and we work
of approximately 80
stone together , much like
sonal milestones here at
closely as a team with a lot
between our spa and fit-
we celebrated each other ’ s
Intentional Moments Spa &
of overlapping tasks to en-
ness center . We celebrate
birthdays growing up ! We
Wellness Lounge is gifting
sure nothing and no one
everyone at our monthly
are two brothers who love
them a complimentary re-
falls through the cracks — so
potluck , where everyone
yoga and meditation , so
laxation treatment of his or
rewards tend to be on a
gets to bring a fun dish
when we are in the same
her choice during their birth
“ team ” level . If the com-
and enjoy a casual setting .
city , we love to flow to-
month . Not only is em-
pany has a good month , or
We talk about employee
gether with our favorite
ployee well-being of the ut-
we hit an important mile-
incentives , recognize our
yoga teacher !
most importance , they also
stone , it ’ s shared with ev-
team member of the
love it and they deserve it !
eryone , so everyone
month and share recent
benefits throughout the
comment cards . We also
year . It ’ s not based on birth-
hold a quarterly team
days , work anniversary or
meeting to discuss our
personal goals . It ’ s based
company ’ s mission and
on the health of the com-
vision , to review KPIs and
pany and team members
celebrate promotions , and
on every level get to enjoy
to look ahead to future
the success .
events .
PULSE n DECEMBER 2024 / JANUARY 2025 46