In a Flash
Spa customers not only want better treatment, they also want
faster treatment. “Among our most popular treatments are those
that people can do over lunchtime, sometimes in half an hour or
less, like a yoga class or express facials. They want to fit in as
much as possible in as short a time as possible,” Poire says.
Not all treatments are automatically available to just anyone
who wants them; pre-treatment consultation with a doctor is
an important part of the client–medical spa relationship.
Medical staff should make sure that a client is suitable for and
needs the treatment being discussed. Long-term efficacy is o