SHERON BODDY
Director of SPA
Four Seasons Hotel London
at Park Lane
London, United Kingdom
In the latest ISPA U.S. Spa
Industry Study, 91 percent
of respondents said they
offer skin-care treatments. Among all of the
different treatment types,
facials are considered to
be the most popular
treatment. In fact, in
the March 2015 ISPA
Snapshot Survey, a
whopping 99 percent of
all spas reported offering
facials on their spa menu.
Remaining informed
about consumer skincare demands is integral
to maintaining a menu
that attracts spa-goers,
especially since there
is a growing interest
among consumers in
anti-aging and sun-care
facial treatments.
“The concerns of the guest
vary from person to
person, but facials that
improve radiance, skin
tone and deeply hydrates
are frequently requested.”
July 2015
n
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