Inspiring speakers, excing ne and me await in
THE GENERAL
SESSIONS
SUSAN CAIN
WEDNESDAY
Discover the power of introverts with Susan Cain, author of Quiet
Power and the world’s leading expert on the strengths of
introverts in the workplace, in the opening keynote at ISPA2019.
You’ll leave the General Session with the strategies you need to
engage with—and retain—your team’s introverts and how to
structure your team so that the best ideas succeed regardless of
whether they come from an introvert or extravert.
2019 ISPA Dedicated Contributor Award Recipient: Bryan Williams
MARCUS BUCKINGHAM
THURSDAY
A favorite of ISPA members worldwide, Marcus Buckingham returns to
the ISPA Conference & Expo for the Thursday General Session. The
English-born Buckingham is a dynamic speaker and a pioneer of strengths-
based workplace assessments. His most recent book, Nine Lies About Work,
reveals the surprising truth of how people—including spa professionals—actually work.
2019 ISPA Visionary Award Recipient: Jeremy McCarthy
MICK EBELING
FRIDAY
Make the impossible possible with Mick Ebeling, the California-based
designer, animator and innovator behind Not Impossible Labs, a
technology incubator. Over the past ten years, Ebeling has empowered
paralyzed artists to draw again, 3D-printed prosthetic arms for
Sudanese refugees and helped the deaf hear music. You’ll leave
the final keynote address uplifted and inspired to tackle your
own “impossible” challenges.
2019 ISPA Alex Szekely Humanitarian Award: Mick Ebeling
(CONTINUED ON PAgE 42)
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jULy 2019