TABLE OF CONTENTS
2 From Your Chairman
Marriott Resort and Spa at Grand National
8 ISPA News and Calendar
Delano Accor
10 Stay Connected Reach the Summit , On Demand !
BY NELSON LANE
36
12 In An INSTA Time for Fun in the Sun
Milk + Honey Spa
36 Member Perspectives Communication Celebration
BY JOSH CORMAN Woodhouse Spa
46 Pulse Points Time Off Takes Center Stage
BY JOSH CORMAN
50 Member News
BY NELSON LANE
SOUND OFF
57
60
56 ISPA Foundation
57 Sound Off
58 Snapshot Survey
60 People of ISPA
62 |
Ad Index |
62 |
ISPA New Member List |
63 |
ISPA Headquarters |
64 |
End Notes |
ABOUT THE COVER
AS THE SPA INDUSTRY continues to face challenges surrounding hiring and employee retention , appealing compensation packages are more important than ever . Spa leaders must think beyond dollars and sense to attract ( and keep ) top talent in a highly competitive labor market .
COVER PHOTO FROM SHUTTERSTOCK
JULY 2021 ■ PULSE 7