AMANDA RAICH La Prairie Spa – Waldorf Astoria Beverly Hills Director of La Prairie Spa |
NATSUDA DUMRONGPANICH Spa Serein Spa Director
“ A spa treatment is part of
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QADIRI ZEBROWSKI Monterey Plaza Hotel and Spa – Vista Blue Spa Director of Wellness |
TIM KOMAROMY Desert Mountain Club Director of Spa
“ Desert Mountain is a pri-
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“ La Prairie Spa at Waldorf
Astoria Beverly Hills is a
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luxury hotel spa . For hotel
guests , we invite them in
during their stay to enjoy the
facilities complimentary as
this allows us to meet many
of our hotel guests . We build
on these connections and
often the next visit they will
go ahead and book a service .
For our locals , we create
relations again with consistency
. We also note preferences
so if they try a new
therapist , they don ’ t have to
repeat themselves . A warm
welcome back versus a Have
you been here before ? is a
small gesture that goes a
long way . Our local guests
really appreciate the complimentary
valet for all spa
services and recently we
have added pool access during
the week , which is key
during the warm LA
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lifestyle and selfcare . Regular
treatment every two to
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four weeks helps to rebalance
physically and emotionally
.”
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“ We ask each guest , as they
are checking out , how they
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feel after their session and
to use this as a baseline for
how great their body can
feel . Then we suggest they
become aware of when
that starts to shift : Once
they begin to feel that
change , it is their body letting
them know they are
ready for their next service .
This is meant to empower
them to follow their inner
awareness and knowing of
their self-care .”
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vate golf club offering seven
golf courses , 85-plus weekly
fitness classes , racquet
sports and 30 miles of hiking
trails . With so many activities
for our members , I
spend a lot of time ensuring
spa services remain on their
radar . I work with our personal
trainers , golf and racquet
professionals , and other
team members to ensure
members are put in the
mindset that spa should be
just as much of a priority as
their other activities . We
offer members the opportunity
to purchase a series of
services and packages that
include personal training
and a spa service . Our fitness
class schedule and spa hours
are designed to allow
members to book spa services
before or after their favorite
fitness class or
spending the day on the
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months !” |
course .” n |
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JULY 2023 n PULSE 61 |