THE TOWN HALL PRESENTED AT THE END OF MAY took on a different twist . One month removed from the 2024 ISPA Conference in Phoenix , participants considered opportunities and outcomes from the annual gathering . Panelists Shana Ominsky , Catherine Warren and Eric Wilkinson identified notable takeaways and innovative offerings that will help ISPA members drive business growth in the months and years ahead .

ISPA asked members to “ Dream Big ” this year at Conference . What was your top takeaway from the Power Session keynote speeches ? Catherine Warren : “ The keynote speakers did an excellent job of addressing overcoming adversity . I also really liked the theme that failure isn ’ t the end . Sometimes people will hit a wall , things don ’ t work out or it ’ s not the right fit at the right place at the right time , and you have to just keep going . All of the speakers did a great job of eloquently explaining that failure is a launching pad and to keep moving .”

Eric Wilkinson : “ They all brought different energies . Ryan Leak really helped me appreciate that , in order to

help your team , you have to help yourself . I also enjoyed Justin Wren and his story . He was at rock bottom , going through horrible things , and then found happiness — and his happiness is found from giving people what they need the most .”

What was your favorite education session and most valuable takeaway ? Eric Wilkinson : “ I really enjoyed Amy McDonald ’ s session on thinking outside the box with wellness . There is such a merger between fitness , wellness and spa , and figuring out how you can bring it all together and incorporate into your own practice and facility .” Shana Ominsky : “ Carol Phillips really inspired me with her strategic selling style . She really simplifies everything for you and how to easily teach your team .”

How do you approach follow-up with exhibitors and sponsors that captured your attention onsite ? Eric Wilkinson : “ I make it a point to respond to emails , whether I feel that it ’ s going to work or not . I try to be as

42 PULSE n JULY / AUGUST 2024