karen smegal-Butler executive recruiter, hutchinson consulting
What’s been gained by spa employees over
the past decade:
more flexibility in their work hours
and locations. Being able to
work from home, or having
flexible hours, is in higher
demand. While this can be
challenging in the spa/
hospitality environment,
employers must look for
opportunities to accom-
modate this desire
whenever possible. With
millennials, it is also important
to embrace cutting-edge
technology within the treatment
rooms and fitness center, as well as
new computer software.
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On the long-term effect of the recession:
i have seen a decline in how much
employers are contributing to
PTo, insurance, 401(k), etc.
What was once an 80/20 or
70/30 split is now closer to a
60/40. it also used to be
Jane Spa goer
common to receive a 5
percent increase with an
excellent performance
evaluation, but since 2008,
Massage: twice a
increases have decreased
to 2 or 3 percent. This was a
month, as needed,
result
of the recession, but
for pain, anxiety
employees never saw their
and wellness.
percentages return to that same
level once business recovered. While
the younger generation that has recently