2024 ISPA CONFERENCE
Knowledge Builder SESSIONS
PANEL DISCUSSION :
Spa Compensation Structures
SESSION : Navigating the Diverse Landscape of Spa Compensation Structures
MODERATOR : Brennan Evans
PANEL : Brisa Huezo Marissa Krems Patty Neumeier
THE PANEL DELVED INTO the intricate landscape of compensation structures within the spa industry , offering insights and strategies to navigate this complex terrain . Panelists emphasized the importance of holistic compensation packages and equitable practices in attracting , retaining and motivating spa employees .
BEST TIPS :
BRISA HUEZO : “ Keep an eye on promotions / specials / seasonal pricing when doing a flat rate compensation structure .”
MARISSA KREMS : Flat rate is “ easier for forecasting [ and ] motivates therapists for upgrades and for ongoing education .” PATTY NEUMEIER : If contemplating a switch between compensation models ,“ the timing could be when you refresh your menu .”
“ What an incredible show .— It was the best show we have done so far as a company .”
— ANTHONY E . SCHREIBER • PLUNGE
28 PULSE n JUNE 2024