SARA CHATHAM Beau Rivage Resort & Casino , MGM Resorts International Director of Spa , Salon and Recreation
At the Beau Rivage Spa and Salon , all of our massage therapists are CPR certified and maintain their certification every two years . In addition , one benefit of working at a large resort spa is having an emergency response plan for any urgent issue that arises . We partner
with Security to ensure guests and employees are safe at all times .
MAXIME CORMIER Montage Los Cabos Director of Spa
Mexican regulations require the team to be trained . It ’ s part of the yearly mandatory training plan , executed on-site by a company that is recognized , certified and authorized by state regulatory entities . Greater than the business focus only , having more associates trained by our
companies is beneficial as well for them , their families and their communities .
SARAH SCHMUTZ Downstream Casino Resort Spa Manager
At our spa as well as our entire casino resort property , safety is paramount . CPR training is offered on-site to all staff members . We prioritize equipping our team with the knowledge and skills necessary to respond effectively in emergency situations . By investing in CPR
training , we ensure a safer environment for both our employees and guests , reflecting our commitment to excellence in hospitality and safety standards . n
JUNE 2024 n PULSE 51