UNLOCK NEW OPPORTUNITIES
THE ISPA RESOURCE PARTNER SUMMIT
ISPA RESOURCE
PARTNER MEMBERS
SCHEDULE
push the industry forward with
their innovative products,
technologies, services and solutions
—but they also face their own
unique trials and triumphs. The
ISPA Resource Partner Summit is
a celebration of the role played by
resource partners in the spa indus-
try. On April 14, you can discuss
openly the biggest challenges and
opportunities in our industry with
fellow resource partner members.
If you’re a resource partner
member, admission to the Re-
source Partner Summit is in-
cluded with your ticket to the
ISPA Talent Symposium at no
additional cost! Please note that
the Resource Partner Summit will
be an intimate event for resource
partners only, and is expected to
sell-out.
APRIL 14
10 AM – 5 PM
POWERED BY ICF
1 – 1:30 PM
GARRETT MERSBERGER
BUYER PANEL
2:30 – 2:45 PM Afternoon Break
2:45 – 4 PM MODERATED DISCUSSION Led by LISA STARR
“Challenges and Opportunities Facing ISPA Resource Partners”
4:15 – 4:45 PM
4:45 – 5 PM
E
PANELISTS:
MODERATOR: LISA STARR
l ALISSA BAYER
l CG FUNK
l TRACY HARPER
l DEIRDRE STRUNK n Canyon Ranch Spa + Fitness
at Venetian Resort Las Vegas
46
PULSE
■
n
Wynne Business
milk + honey spa
Funk Consulting
The Spa at Sun Valley
MARCH 2020
BRYAN WILLLIAMS
Closing Remarks and Next Steps
See page
42 for more
information.
DISCUSS, CONNECT,
COLLABORATE
A
t the Open Moderated Discussion, Lisa Starr of
Wynne Business will steer an open discussion
driven by the topics of most importance to ISPA
resource partners, like how to stand out in a crowded
market and what to do about the proliferation of costly
trade shows. n
REGISTER TO ATTEND!
l
n
EVENT
UPDATE
“Training Your Team to Deliver World Class Customer Service”
ver wondered what spas look for when sourcing
products? Or about the dos and don’ts of
pitching? How about what ‘dealbreakers’ lead to
a spa dropping a product line? The Buyer Panel has
answers. Featuring four veteran spa professionals and
a moderator, the Buyer Panel will offer you a rare chance
to ask candid questions about what spas really want in
a resource partner.
n
Opening Remarks by ISPA Chairman
1:30 – 2:30 PM
The Buyer Panel
n
(Optional) Professional Coaching
If you’re a resource partner, you can easily
register for the ISPA Talent Symposium
and the included Resource Partner Summit
in the online membership portal at
experienceispa.com. Register while spots
are still available!