isPa foundation
foundation
ISPA foUndAtIon
BoArd of
dIrectorS
as sPas WorldWide recovered from the offIcerS
global economic recession in 2011, the iSPa foundation chAIrmAn
frank Pitsikalis
resortSuite
launched the consumer Snapshot initiative. Designed
to provide real time data and complement the iSPa u.S.
Spa industry Study, each annual volume of the dIrectorS
consumer Snapshot initiative has examined the Garrett Mersberger
iSPa chairman
behaviors and perceptions of spa-goers.
The iSPa foundation released the latest volume of the consumer Snapshot
initiative—focusing on multiple generations of spa-goers—to all iSPa members early
this month. in it, you will find a wealth of data and insights, including which customers
are most likely to visit a spa with friends; how spa-goers prefer to book treatments; and
what spa-goers think of when they think of spa.
By including data on Generation Z, the new report is also a look at the future of spa.
While the data indicates Gen Z is different in many ways from their forebears, some
things never change: they still view spa as a way to reduce stress, improve their health
and pamper themselves.
This research, along with the iSPa u.S. Spa industry Study, is the at the very heart
of what the iSPa foundation does to support the spa industry and our members. our
goal is to help iSPa members improve their businesses and enhance the value of spa
Scott Duncan
iSPa Vice chairman
Lynne McNees
iSPa President
medIcAl AdvISor
Brent Bauer, M.D.
mayo clinic
honorArY BoArd
memBerS
Ruth Stricker
The marsh, a center for
Balance and fitness
Deborah Szekely
WELLnESS Warrior
through education and research. it’s because of your generous donations over the
years—including funds raised by the annual iSPa foundation auction at the iSPa
conference & Expo—that we’ve been able to chronicle the evolution of both spa-goers
and the spa industry year after year. as the iSPa foundation forges ahead, it’s my hope
that we’ll be able to continue our mission of helping members through research for
many years to come.
The iSPa foundation
wishes to thank the following
supporters for their generous
contributions:
lUmInArY
ruth Stricker
BenefActor
Dr. howard murad
PAtron
—frank Pitsikalis, isPa foundation chairman
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red Door Spas
resortSuite
circadia by Dr. Pugliese