Warm and Inclusive Holiday Celebrations for Spa Teams
Advice from SHRM, ASAE and other experts
BROOKE ZARCONI Spa Operations Manager Gervasi Vineyard Resort & Spa CANTON, OHIO, USA
“ My go-to celebration for my team includes a themed potluck luncheon— think comfort food and best dessert competitions— where everyone brings a dish that means something to them, with gift cards / services for the most votes. Our company donates to charities that are 100 percent donated by employees so throughout the year, we save some gratis / products and“ sell” those items for pennies to dollars for donation. It gives the team fun items to look forward to during the holiday season while giving back!”
CREATING A FESTIVE, INCLUSIVE AND SUPPORTIVE culture during the holidays takes thoughtful planning— especially in a spa environment where staff schedules vary; guest appointments often take priority over staff gatherings; and teams may include full-time employees, contractors and part-timers. By combining expert HR strategies with spa-specific considerations, leaders can promote a culture of appreciation, inclusivity and togetherness.
Following are words of guidance from the Society for Human Resource Management( SHRM), Best of HR, American Society of Association Executives( ASAE) and other trusted advisors.
Key principles l Respect diverse traditions( or lack thereof). Avoid centering one holiday and ensure participation is voluntary— workers shouldn’ t feel obligated to join just to fit in.
l Foster belonging and appreciation. Frame festivities around gratitude and connection rather than religion.
l Communicate clearly. Share policies and emphasize participation is optional but welcomed.
Practical actions l Conduct a confidential survey to learn which holidays matter to your team and when they prefer celebrations.
PAULA BEGEL Spa Consultant, Aromatherapy Educator Spa Life Massage Therapy & Aromatherapy Education & Consulting WEST PALM BEACH, FLORIDA, USA
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Form a holiday planning group with representatives across roles and schedules to ensure all voices are heard.
Offer flexible time-off or floating holidays so employees can observe cultural traditions or personal observances without pressure.
Host an“ End-of-Year Appreciation Day” instead of naming a specific holiday— this builds community while avoiding exclusion.
Incorporate low-pressure, shared experiences— like a multicultural potluck, a warm drinks station or staff appreciation notes— rather than relying only on elaborate parties.
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