Pulse October 2023 | Page 64

Spas in Q2

JULY SNAPSHOT SURVEY

SECOND QUARTER PERFORMANCE

THE JULY 2023 ISPA SNAPSHOT SURVEY asked respondents to share details about their spa or company ’ s performance in the second quarter ( April 1 through June 30 , 2023 ) compared to the second quarter of 2022 .

1Compared to the same period in 2022 , two-thirds

( 67 percent ) of the spas surveyed reported an increase in second-quarter revenue , with almost a quarter ( 23 percent ) reporting their revenue had increased by 20 percent or more .

2Complementarily , two-thirds ( 66 percent ) of spa respondents reported an increase in profits . Continuing in 2023 trends , spa visits were up for 49 percent of respondents .

3In some areas , staffing challenges seem to have eased . Three in five ( 60 percent ) noted they had hired a new employee and more than half ( 53 percent ) added a new treatment to their menu . Additionally , a similar percentage ( 55 percent ) of respondents filled vacant positions .

Spas in Q2

1 . GROSS REVENUE CHANGE
What was your gross revenue change for the

Q second quarter of 2023 compared to the second quarter of 2022 ?

2 . CHANGE IN SPA VISITS 3 . SPA
How did your number of spa visits change ACTIVITIES

Q for the second quarter of 2023 compared DURING to the second quarter of 2022 ?

SECOND QUARTER

Q

Which of the following , if any , did your spa do during the second quarter ?
44 PULSE n OCTOBER 2023