THE MAGAZINE FOR THE SPA PROFESSIONAL
EXECUTIVE
Lynne McNees • ISPA President
EDITORIAL
Mae Mañacap-Johnson • Editor
DESIGN
Marja Walker
ADVERTISING AND SALES
Whitney Elswick
ADVERTISING COORDINATOR
Katherine Blake
PRODUCTION MANAGER
Chris Guzicki
Pulse is the official publication of the International SPA Association,
a member organization for the spa and wellness industry. Copyright 2015.
All rights reserved. No part of this publication may be reproduced without written consent
of ISPA. All inquiries should be sent to Pulse, 2365 Harrodsburg Road, Suite A325,
Lexington, KY. 40504 USA. Canadian publication agreement No. 40042114.
PULSE ACCEPTS LETTERS TO THE EDITOR. Please include your name, title, company,
EDITORIAL OFFICES
International SPA Association
2365 Harrodsburg Road, Suite A325
Lexington, Kentucky 40504, USA
Phone: 1.859.425.5062
1.888.651.ISPA (4772) • Fax: 1.859.226.4445
experienceispa.com
address, phone and email address. Only your name, title, company and location will be
published in the magazine. The editor reserves the right to edit for clarity and content. By
submitting the letter, you are giving ISPA publishing rights.
Pulse (USPS 017-893, ISSN 15259226) is published 10 times a year – January/February,
March/April, May, June, July, August, September, October, November and December
by Associations International, 2365 Harrodsburg Road, Suite A325, Lexington,
Ky., 40504. Periodicals postage paid at Lexington, Kentucky, and additional mailing
offices. POSTMASTER: Send address changes to Pulse, Attn: Member Services, 2365
Harrodsburg Rd., Suite. A325, Lexington, Kentucky, 40504, USA.
4 PULSE
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September 2015
PULSE
is the magazine for the spa
professional. As the official
publication of the International
SPA Association, its mission is
to serve as the preeminent
resource of expert insights,
trends, tools and research to
help spa professionals create
innovative solutions and make
informed business decisions.