“We dedicate large investments and a lot of
effort in training not only therapists and
receptionists, but also franchisees, so we can
guarantee our quality and standards.”
— GUSTAVO ALBANESI, MANAGING PARTNER, BUDDHA SPA, SÃO PAULO, BRAZIL
building program for all its
employees. In addition to training
throughout the year, Buddha Spa
also helps every single employee
map out a career plan within the
company to ensure satisfaction and
longevity.
Albanesi says of the program,
“Each of them are evaluated in a
very detailed process so they can
grow in their Buddha Spa careers.”
It’s All Online
In order to keep up with customer
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Customer experience is tough to master across multiple locations, but Buddha Spa uses extensive training to
achieve this goal.