Pulse October/November 2024 | Page 56

ISPA OPEN HOUSE SHOP TALK BY SCOT T . GILLIES

Tap into Tourist Traffic Retail and marketing tips for peak out-of-towners season

IF YOUR SPA IS NESTLED IN A POPULAR GETAWAY LOCATION , tourism can provide a significant boost to its business . Tailoring your approach to capitalize on seasonal products and local attractions is key . Whether you ’ re in a winter wonderland or a sunny beach locale , effective marketing and retail strategies can help your spa stand out . Here ’ s how to make the most of tourist traffic .
Retail sales The vacation mindset often includes a willingness to splurge a little . Encourage travelers to pamper themselves by offering a well-curated selection of seasonal products , exclusive items and appealing gift packages . Do all that plus provide personalized recommendations , and your spa will effectively meet the needs of tourists and enhance their overall experience while driving retail sales . l Seasonal products : Tailoring your retail inventory to the season can enhance your appeal to tourists .
For colder weather , stock up on rich moisturizers , hydrating masks and exfoliating body scrubs that help combat dryness and soothe irritated skin .
In warmer climates , focus on products like sun protection lotions , after-sun care and cooling mists .
Highlight these seasonal essentials in your marketing materials and store displays to attract visitors looking for products that match their immediate needs . l Exclusive items : Introduce limited-edition products that feature local ingredients or themes . For instance , you might offer body scrubs made with locally-sourced minerals or essential oils inspired by the region ’ s flora . These exclusive items not only provide a unique touch but also serve as memorable souvenirs for tourists . Promote locally-sourced or created products through in-store displays , social media and collaborations with local influencers to increase their visibility and appeal . l Gift packages : Curate gift packages that cater to tourists
38 PULSE n OCTOBER / NOVEMBER 2024