“ I really enjoyed Bryan’ s energetic teaching style. The content was customized to our field of work, relevant and very helpful. His insights have come up multiple times since beginning the course, and I would like to implement quite a few of his ideas in my management style. I definitely recommend the course. It was simple and approachable in a way that felt helpful, while still feeling respectful of his audience. Thank you!”
— JULIE BUNNELL, Lead Licensed Massage Therapist at Be Well Bodyworks
Train your whole team— your way Spas are already building the Manager Skills Course into their annual training plans— enrolling entire leadership teams across departments, not just those working in the spa. From front desk supervisors and food and beverage managers to spa leads and emerging leaders in all service areas, this course equips your people with service leadership skills needed to drive performance in every guestfacing role.
And there’ s solid business logic behind the investment. According to Devlin Peck’ s most recent research roundup on employee training: l 94 percent of employees say they would stay longer at a company that invests in their learning and development. l Companies offering comprehensive training programs see a 24 percent higher profit margin than those that don’ t. l When employees receive formalized, comprehensive training, businesses report up to 218 percent higher income per employee.
Even more compelling: Training as a team multiplies the value of training. Group-based learning creates a shared language and builds trust across departments. It also makes the learning process more dynamic, memorable and relevant— especially in high-touch service environments like spas and resorts.
Custom group enrollment available If your property is an ISPA member, you can enroll as many team members as you wish— even if those individuals aren’ t ISPA members. Whether you’ re supporting a single spa team or aligning department heads across your operation, we’ ll help you build a training package that fits your structure and goals.
Email ispa @ ispastaff. com to get started and bring the course to your whole team.
Don’ t miss the opportunity to kick off 2026 with a unified, energized leadership group, along with professional development for emerging leaders— and measurable ROI to show for it. n
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