AUGUST2026

14 Sales Skills + Team Talk Conversations That Convert BY CAROL PHILLIPS

16 The Spa Retail Blueprint Strategy, Systems & Sales

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18 The Human Touch Powered by AI

20 The 24 / 7 Spa Concierge How AI is Reshaping Guest Service, Staffing and Revenue BY FRANK PITSIKALIS

24 The AI Advantage Your Spa’ s PR Partner BY CRYSTAL DUCKER

28 10 Kinds of AI From Invisible to Interactive

42 PERSONALITY PROFILES Know Your Team, Grow Your Team

30 PULSE POINTS AI Moves from Novelty to Leadership Tool