A great book can spark a new idea, shift a perspective or simply offer a welcome escape. In this edition of Bookmarked, ISPA members recommend four reads worth adding to your list, with more member favorites continuing in Member Mix throughout the year.
Never Split the Difference
AUTHOR: CHRIS VOSS
Written by a former FBI hostage negotiator, this bestselling guide explores the psychology behind effective negotiation and communication. Voss shares practical strategies for listening, building trust and navigating high-stakes conversations. For spa leaders managing teams, partnerships and guest relationships, the book offers valuable insight into resolving conflict and finding solutions where everyone feels heard.
The Nightingale
AUTHOR: KRISTIN HANNAH
Set in Nazi-occupied France during World War II, this powerful novel follows two sisters navigating the dangers and sacrifices of life under occupation. Through courage, resilience and quiet acts of resistance, the story reveals the extraordinary strength of ordinary people. Its themes of empathy and perseverance resonate deeply with spa leaders who value compassion, resilience and human connection.
Something in the Woods Loves You
AUTHOR: JAROD K. ANDERSON
In this poetic collection of essays, Anderson reflects on nature, mental health and the healing power of the outdoors. Blending personal stories with observations of the natural world, he explores how reconnecting with nature can nurture a sense of belonging and peace. For spa professionals devoted to wellness and restoration, the book is a reminder of nature’s role in helping people recharge and reconnect.
How to Win Friends and Influence People
AUTHOR: DALE CARNEGIE
First published in 1936, this timeless classic offers practical guidance on building strong relationships, communicating effectively and inspiring others. Carnegie’s principles—rooted in empathy, respect and genuine interest in people—have helped generations become better leaders and collaborators. For spa professionals focused on guest experience and team leadership, the book reinforces the importance of authentic human connection.
