Pulse June/July 2026 | Page 21

2 A Message from Your ISPA Chair

40

BY KENNETH RYAN
8 ISPA News
32 Industry News
Department of Education Rule
Change Proposed
36 Snapshot Survey Analysis What Q1 performance says about
TOWN HALL RECAP
CHRISTIAN DAVIES MII AMO
MARGARET LORA WONDERS OF WELLBEING CONSULTING
KATIE MULLIGAN CANYON RANCH
spa strategy in 2026
40 Town Hall Recap
The Guest Experience: Loyalty, By Design
44 How ISPA Volunteer Opportunities
Elevate You— and the Industry
48 Sound Off
Bringing Mindfulness into Team Culture
50 Foundation Focus Research in Action
54 Member Mix
60 Board Briefings
63
ISPA Headquarters Team
64
End Notes

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BY LYNNE MCNEES
ABOUT THE COVER
LIKE CAREFUL PRUNING in a flourishing garden, AI invites spa leaders to shape growth with intention. Each thoughtful cut creates space for healthier blooms: more personal guest experiences, better-supported teams and stronger, more efficient businesses. Attentive care is both art and practice, guided by human hands and sharpened by new tools.
COVER PHOTO: SHUTTERSTOCK

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