Pulse June/July 2026 | Page 62

“ What is your approach to bring mindfulness into your team culture?”
SOUND OFF
SOUND OFF GIVES VOICE to the many perspectives that shape our industry. Each issue, we ask ISPA members from different roles, regions and company types the same question— and discover how their responses align, differ and inspire.

“ What is your approach to bring mindfulness into your team culture?”

TOM MACPHERSON LE MAIRE
Founder & Chief Growth Officer
Atelier Vitae
BRADFORD, UK
LUISA JACKSON
Owner
The Crystal Queen
OCEANSIDE, CALIFORNIA, USA
SALOME QVAVILASHVILI
CEO
Tbilisi Balneological Spa Resort
T’ BILISI, GEORGIA
BIANCA ROVIGATTI
Esthetician
Rika Beauty & Academy LLC
LADSON, SOUTH CAROLINA, USA
“ For me, it was about taking
the team out of the
trenches sometimes; remove
yourself from a stressful
situation even if it’ s
temporary; laugh a lot more
as it gets all those good hormones
flowing; take a long
walk in fresh air and be
aware of your triggers. Step
away, talk to someone who
re-charges you.”
“ For The Crystal Queen, mindfulness is woven into the way we lead, collaborate and serve our community. We intentionally create a culture that values presence, purpose and respect for people and the planet. Our team practices open communication, gratitude and conscious decision-making so everyone feels supported and aligned with the mission of the brand. Because our work is rooted in wellness and natural crystals, we also encourage moments of reflection and intention setting before important projects, events or collaborations.”
“ At Tbilisi Balneological Spa
Resort, mindfulness begins
with leadership and daily
operational culture. We
integrate short reflective
briefings before shifts,
encouraging our team to
pause, focus on intention
and align around guest-centered
care. We emphasize
respectful communication,
emotional awareness and
the understanding that
wellness professionals must
also practice internal balance
to deliver external
healing. By combining
structured medical protocols
with a calm, purposedriven
work environment,
we foster a culture where
attentiveness, empathy and
presence become part of
our service standard.”
“ It starts with how I show up and lead my day. I work by myself in my studio, but I have a team behind me( marketing, paid ads, ideas and my online courses) so the way I communicate directly impacts all of them. I focus on being clear, direct and organized, with welldefined processes, clear roles and constant alignment with my team. That helps avoid stress and keeps everything running smoothly. And something I always reinforce is doing everything with intention and attention, not on autopilot. For me, that’ s mindfulness in my daily business.” n
PULSE n JUNE / JULY 2026 48